Notice:
Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. All social media platform businesses need to share some customers' personal information to run their everyday business. In the sections below, we list the type of information we collect; reasons we can share customers' personal information; reasons Havachat chooses to share; and whether you can limit this sharing. Please read this notice carefully to understand what we do.
Information We Collect
The types of personal information we collect and share depends on the product or service you have with us. This information can include: name, address, contact information, social security number; date of birth; government identification; income and banking information. At all times we try to only collect the information we need for the particular function or activity we are carrying out. We collect three categories of information from people that use our services (including Artists and Fans):
• Information you choose to give us
• Information we get when you use our services and
• Information we get from third parties.
Information You Choose To give Us
In order to open an account as an Artist and use our services you will disclose to us:
1. Your name;
2. Home address;
3. Email address;
4. Your date of birth;
5. A valid, unexpired copy of your passport or other verified government ID;
6. Your banking credentials
We may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile pictures, a profile name or other useful identifying information.
In order to open an account as a Fan and use our services you will disclose to us:
1. Your Name
2. Location
3. Profile Picture
Where We Store Your Personal Information
Some of the personal information you provide to us will be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, whose laws may differ from the jurisdiction in which you live. Whether your personal information is stored or processed by third parties or by us, we will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy.
Sharing Personal Information With Third Parties
We do not sell or rent your personal information to third parties for their marketing purposes.
We combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising and/or to prevent fraud.
We provide your personal information to third parties, only in order to operate the Site, provide our services to you, fulfil obligations imposed on us by applicable laws and regulations, and prevent fraud, infringements and illegal activities.
How We Share Information
We set out below the ways we may share information about you.
We may share the following information with other Users:
• Information you enter, such as your username, profile name, and profile biography and
• Any additional information you have consented for us to share.
We may share the following information with all Users:
• Public information such as your profile name, username and profile pictures.
We may share information about you with service providers who perform services on our behalf:
• With third parties for legal reasons: we may share information about you if we reasonably believe that disclosing the information is needed tocomply with any valid legal process or request, governmental request, or applicable law, rule or regulation, investigation, remedy, or enforce potential Terms of Service violations; protect our, our users' or others' rights, property and safety; detect and resolve any fraud or security concerns.
• With third parties as part of a merger or acquisition: if we are involved in a merger, asset sale, financing, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
Payment Providers
The volume of payments made by Fans to connect by live video chat to Artists will be an in app purchase provided by Apple. This involves the transfer of personal information, being your name and bank details.
When we receive the monies, we remit a net balance to the Artists. The Artist will be paid by us, they will enter their banking information – each bank and jurisdiction has its own requirements which we will adhere to on our platform. We then arrange for payment.
Contact Us
To exercise any of your rights in connection with your personal information, we kindly ask that you email info@havachat.live Please include all the relevant details, so your request can be handled correctly. We will process any requests in line with applicable local laws and our policies and procedures.
If you have any questions concerning this Policy, please email our team at info@havachat.live, and we will make an effort to reply within a reasonable timeframe.